Tartan Scales
Field Service & Emergency Response
24/7 technical support, on-site fault clearing and spare parts to restore weighing lines.
Field service is the day Tartan does not leave the scale alone. 24/7 support, on-site repair and spares — the goal is restoring weighing, not just powering a screen.
Typical calls
Locked indicators, one-sided drift, comms loss, barrier/automation stuck. Remote triage first when possible; on site we isolate cell, cable, box and software. Visits are logged so recurring faults lead to root-cause and calibration plans.
- 24/7 technical line
- On-site fault clearing
- Critical spare logistics
- Automation and indicator support